Cookie policy

Our website uses cookies. A cookie is a file that remembers what you were doing on our website. We install these cookies on your computer, tablet or mobile phone when you view our website. They are used by us:

• to make our website operate and improve it;
• to further improve our service and pension products;
• to customise and personalise the information on our website to suit you. You will then read detailed information specific to your pension.

We will treat your personal details with care
We we and our suppliers and partners have made agreements to protect your privacy. For example, we have agreed on the security of your personal details. Also, our systems and programmes are well protected. You can read more in our privacy statement. For example, what your privacy rights are. We only install our own cookies. Google Analytics installs its own cookies, see below.

You can submit feedback on our website
You can leave feedback on shellpensioen.co.uk. We do not use cookies for your feedback. You choose whether to give your e-mail address or name. Do you prefer to remain anonymous? Then leave these fields empty. We store your feedback for 1 year and work with Usabilla.

We use different types of cookies
Below you find a summary of the cookies we use. It shows which cookies belong to which category. We make use of:

• Functional cookies
  This is how our website operates technically and securely.
• Analytical cookies
  We use Google Analytics to track visits to our website. With this, we collect information on, for example, how are website is being used. This allows us to improve our site and make it more user-friendly. We only make use of anonymous data:
  - the site which led you to our site;
  - when and how long you visit or interact with our site;
  - which pages you visit on our site.
  You can also submit your own tips and feedback.
• Marketing cookies
  We only use Google Analytics to track visits to our website. We may also show ads in Google via Google Tag Manager. To that end, Google installs cookies. This is how we try to make the information on our website an optimal fit for you. We do not share this information with others.

• Cookie summary
  Google Analytics (GTM)
  • _ga (Expires after 1 year)
  • _ga_[ID] (Expires after 1 year)
  Google Tag Manager (GTM) and/or Google Analytics may place their cookies in the aforementioned cookie categories ‘analytical cookies’ and ‘marketing cookies.

You can choose your own cookie profile
Through your cookie settings, you can specify which categories of cookies you accept.

You can delete cookies on every internet browser
You may use more than 1 internet browser on the internet. For example, Internet Explorer, Safari, Chrome or Microsoft Edge. You can delete cookies in the settings.

Please check regularly if our cookie policy has changed
This is because we may revise our cookie policy. For example, if something changes in the law.